Privacy Policy

Effective Date: 21 November 2025

Owned & Operated by: Studybase Tech Pvt. Ltd.

Studybase Tech Pvt. Ltd. ("we", "our", "us") operates the GoTangent mobile application and website. This Privacy Policy describes how we collect, use, store, process, and safeguard your personal data under the Digital Personal Data Protection Act, 2023 ("DPDP Act").

Using GoTangent means you agree to this Privacy Policy.

1. Personal Data We Collect

We may collect the following categories of personal data:

1.1 Personal Information

• Name
• Mobile number
• Email address

1.2 Location Information

• Precise or approximate location (only with your permission)

1.3 Usage Information

• Activity searches, bookings, clicks, and preferences
• Time spent on pages
• Crash logs
• App performance analytics

1.4 Device & Technical Information

• Device type and operating system
• IP address
• Network information
• Unique device identifiers

2. Purpose of Processing Personal Data

Under the DPDP Act, we process your data for the following lawful purposes:

• To provide GoTangent services (activity discovery & booking)
• To verify identity and maintain your account
• To show location-based suggestions
• To process payments and send booking confirmations
• To send alerts, updates, and promotional messages
• To prevent fraud and ensure security
• To improve app functionality, analytics, and user experience

3. Consent & Withdrawal (DPDP Requirements)

By using the app, you provide consent for data processing.

You may withdraw your consent at any time by deleting your account or emailing us at support@studybase.in.

Withdrawal does not affect past lawful processing already completed.

4. Data Sharing

We may share your information with:

• Activity partners / venues — to confirm bookings
• Payment gateways — to process transactions securely
• SMS / Email / WhatsApp service providers — for notifications and communications
• Analytics providers — to understand usage and improve the platform
• Government / Legal authorities — if required under law

We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data only as long as necessary to fulfil service purposes or legal requirements.

Upon account deletion, most data is removed within 30 days, except where legally required to retain.

6. Your Rights Under the DPDP Act

You have the right to:

• Access your data
• Correct inaccurate data
• Withdraw consent
• Request data erasure
• Nominate another person to exercise rights in case of death or incapacity

To exercise these rights, contact: support@studybase.in

7. Data Security

We use reasonable security safeguards to protect your data. However, no platform is fully immune from breaches, and we do not guarantee absolute security.

8. Children's Data

We do not knowingly collect personal data from children under 13 without parental or guardian consent.

9. Policy Updates

This Privacy Policy may be updated occasionally. Continued use after updates means you accept the revised policy.

10. Contact Information

Studybase Tech Pvt. Ltd.

Email: support@studybase.in

Address: B-48, Sadul Ganj, Bikaner 334001